Office Policies

Updated 12/26/2022

CANCELLATIONS and NO Shows

When scheduling an appointment, payment must be taken in advance to avoid no shows and last minute cancellations.  If you are on a package and end up missing an appointment, a $100 cancellation fee will be incurred.   Only when you have notified us 48 hours before your appointment, can you reschedule without penalty. Packages are non-refundable.

For all Thermography Scans a $100 deposit is required to book the appointment and the above policy applies.

Thank You For Understanding

Sales

All sales are final on products and services, no exceptions.

Noise

We strive to make our clients comfortable during their valued appointments. This includes the noise level. Please keep your cell phones on silent and kindly step outside our office to take a call. If you have children with you, then please bring something to keep them occupied that does not involve noise. All children must be accompanied by an adult throughout our office at all times, for their safety. We do have children’s books and prizes for good behavior!